Terms & Conditions

  • The coaching services provided by HBFITNESS are not intended as medical advice. The recommendations and guidance provided should be used in conjunction with the care and advice of a registered health professional. If you suspect you have an condition or illness requiring medical attention, it is strongly recommended that you consult with a licensed physician or medical professional.

    You acknowledge that the Coach at HBFITNESS is a physical health consultant, and it is important to consult with your physician before starting any fitness and/or nutrition program. You accept full responsibility for any changes to your health during the coaching process and release all claims against HB FITNESS and any affiliates for any illness, injuries, damages, or death that may arise from the use or misuse of the coaching recommendations. Furthermore, you agree to provide a complete and accurate account of any medical conditions you have and/or medications you currently take.

  • You understand that seeking medical advice before starting any exercise regime or nutrition advice is essential. By agreeing to these terms and conditions, you confirm that you will consult with a health professional before commencing any such program.

  • a) Premium Package: The minimum commitment is 12 weeks with a $50 sign-up fee and $79 weekly direct debit. The first payment is due immediately upon signing up for coaching.

    b) Gold Package: The minimum commitment is 8 weeks, with a $50 sign-up fee and $50 weekly direct debit weekly. The first payment is due immediately upon signing up for coaching.

  • Cancellation of the online coaching contract is not permitted until the minimum contract period of 8 or 12 weeks, depending on the chosen package, has been fulfilled. The only exception to this policy is in the event of injury or serious health problems that prevent you from continuing with the coaching services. In such cases, you may request cancellation or suspension by providing appropriate documentation or evidence of your condition. HBFITNESS will review the request and make a determination based on the circumstances. Please note that cancellation requests for reasons other than injury or serious health problems will not be granted until the minimum contract period has been completed.

    Upon completion of the minimum term specified in the online coaching contract, the contract will automatically continue on a week-to-week basis. During this period, you have the flexibility to cancel the contract by providing one week's notice in advance. This allows you to have greater control over the duration of your coaching commitment. Please note that any cancellation requests should be submitted with at least one week's notice to ensure a smooth transition.

  • If you choose to pay upfront for 3 months or 6 months of online coaching, refunds will not be permitted unless you experience a serious health problem or injury that prevents you from continuing with the coaching services. In such cases, you may request a refund for the remaining time or suspension by providing appropriate documentation or evidence of your condition. HBFITNESS will review the request and make a determination based on the circumstances. Please note that refund requests for reasons other than a serious health problem or injury will not be granted for upfront payments.

  • You agree that with your consent digital images, photographs, and videos recorded or made by HBFITNESS may be used on social media accounts, posters, seminars, and websites associated with HBFITNESS for promotional purposes. Please state in writing if you do not wish to be included in any images, recordings or videos.

  • You understand and agree that all information provided by HBFITNESS, including but not limited to training programs, educational content, website information, and any other materials shared during the coaching process, is considered confidential.

  • You agree to maintain the strict confidentiality of the Confidential Information and not to disclose, share, or copy any part of it without the prior written consent of HBFITNESS. This includes but is not limited to, sharing with third parties, posting on social media platforms, or reproducing in any form.

  • The purpose of this confidentiality agreement is to protect the intellectual property and proprietary information belonging to HBFITNES. By maintaining confidentiality, you ensure the integrity and exclusivity of the materials and information provided to you.

  • This confidentiality agreement does not apply to information that is publicly available or becomes publicly known through no fault of your own, information you already possessed prior to engaging in the coaching services or information that is required to be disclosed by law or court order. However, you agree to notify HBFITNESS or Coach promptly if you become aware of any legal obligation to disclose Confidential Information.

  • You understand that any unauthorised disclosure or misuse of the Confidential Information may result in legal consequences and potential damages. HBFITNESS or Coach reserves the right to seek legal remedies for any breach of this confidentiality agreement.

  • Refunds for in-person coaching sessions can only be requested a maximum of 24 hours prior to the scheduled session. Refunds requested after this time frame will not be granted.